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Customer Support | Help Desk | Account Related Questions

Account Related Questions


  1. What methods of payment do you accept?
  2. What are your payment terms?
  3. Should I pay by invoice or statement?
  4. When should I receive my invoices and statements?
  5. How can I get a copy of my invoice or statement?


What methods of payment do you accept?

We accept all major credit cards, checks and money orders. You can also make your payments online via the Customer Portal.

One-Time Payment: You may either call our customer service team and request to make a payment or log on to the Specialty Appliances customer portal and make your one-time payment online!

Enroll in Autopay: When enrolled in autopay, your credit card is automatically charged on the 1st business day of each month for the statement total of the prior month's invoices. Depending on your preference, a receipt will be mailed or sent via email with your monthly statement. Please contact our customer service team to enroll in autopay.

Pay by Check: Please make checks payable to Specialty Appliances and remit to: P.O. Box 406824, Atlanta GA 30384

Customer Service
1-800-522-4636


What are your payment terms?

Our payment terms are Net 10 Days from the date you receive the statement.


Should I pay by invoice or statement?

We prefer to receive one payment for the statement total each month; however, if you prefer to pay by invoice, that is fine too!


When should I receive my invoices and statements?

Invoices: The invoice for each appliance is included in the box that your appliance arrives in. You can also request to receive an emailed copy of your invoice by emailing our Accounts Receivable department or by contacting our Customer Service department.

Statements: Statements are sent via email or mail on the 1st business day of each month. If you are not currently receiving your statement by email and would like to, please email our Accounts Receivable department or contact our Customer Service department.

Accounts Receivable:
AR@SpecialtyAppliances.com

Customer Service:
1-800-522-4636


How can I get a copy of my invoice or statement?

You can print one directly from your customer portal, request one be sent to you by emailing our Accounts Receivable department, or by contacting our Customer Service department.

Accounts Receivable:
AR@SpecialtyAppliances.com

Customer Service:
1-800-522-4636

1-800-522-4636
Email Customer Support

4905 Hammond Industrial Drive
Suite J
Cumming, Georgia 30041

Phone: 678-513-4408
Toll Free: 1-800-522-4636
Fax: 678-513-7345

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